Lawful Reasons for Collecting Personal Data by the Bank
The Consent of the Data Subject. Offer of Banking and allied services to the Data Subject. Offer of employment to the Data Subject. Performance of Contract. Compliance with Legal obligation. Necessary to protect the vital interests of a person in line with Data Privacy regulations. Necessary for the performance of a task carried out in the public interest. In the legitimate interests of the Bank (except where those interests are overridden by the interests or rights and freedoms of the data subject).
What do we need?
We will only collect basic personal data from you, which will include Name, Address; Nationality; Email, Phone number, ID Number, SSN and any other information as may be mandated by the regulatory requirements of the respective countries. We will NEVER ask for personal banking information such as card details (CVV); PIN, Password; Secure Passcode.
Why do we need it??
We require your basic personal data to provide you with banking services you have engaged us for based on the requirements from the respective Central banks and/or governmental regulations in line with the applicable Data Privacy regulations and our Data Privacy Framework/Policy.
What do we do with it?
To enable you to obtain banking services through us, we will require you to collect, store and process some of your personal data as required under the law. Your consent is required to make banking services available to you in accordance with the law/regulation in force. All the personal data that the Bank collects from you will be held and processed from our Facilities or any of our subsidiaries and/or authorised service providers (third parties) where applicable in a secure manner. Unless required by a Legal or regulatory requirement for the Banking services, your data will be held confidential. We will take all reasonable actions to ensure that the personal data of all customers and employees are handled securely and in a controlled manner. The Bank complies with the latest Information security standards such as PCI-DSS, ISO/IEC 27001:2013 etc.
How long do we keep it?
As a regulated financial services institution, we will retain your personal data for ten (10) years or as may be required by regulation in the country under consideration, after which it will be disposed of as required under the respective Government laws and Banking regulations. Please note that regulations may require the Bank to retain your personal data for a specified period, even after your banking relationship with us ends.
Use or Sharing of Personal Data
All personal data collected will be processed from our Facilities or any of our subsidiaries and may be shared with Third parties and Service providers to complete the service to the customers in line with Canada Data Protection Regulation (CDPR), General Data Protection Regulation (GDPR) and any applicable Data Protection Laws. In addition, we may disclose your personal data: If we are required to do so by law or legal process; To law enforcement authorities or other government officials; When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity; If disclosure is necessary to protect the vital interests of a person; To enforce our Terms and Conditions; To protect our property, services and legal rights; To support auditing, compliance, and corporate governance functions; or To comply with any applicable laws.
Data Security
At Prime Trust Bank , security is our top priority, and we always strive to ensure that your personal data shall be protected against unauthorised or accidental access. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data with us. Our web servers are protected behind "firewalls", and our systems are monitored to prevent unauthorised access. We will not send personal information to you by ordinary email. As the security of ordinary email cannot be guaranteed, you should only send emails to us using the secure email facility on our website. All practical steps shall be taken to ensure that personal data will not be kept longer than necessary and that the Bank will comply with all statutory and regulatory requirements concerning the retention of personally identifiable information. Our commitment to Data Security is paramount to us at Prime Trust Bank . Your personally identifiable information is kept secure in line with applicable Data Protection Regulations. Only authorised members of staff, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.